FAQs

About treatments

  • The ‘let us decide Treatments' are the full package. Suitable for all skin types, concerns and goals. They target your skin individual concern with every 'let us decide' facial tailored specially for your needs. However, all Studio bloom treatments can be tailored to your specific and individual needs. This means you can book any treatment, no matter your skin type. Every treatment has an individual breakdown explaining the benefits of each treatment on the online booking page. It is suggested to book the treatment that sounds most desirable to you for your skin goals.

  • All treatments are extremely popular on rotation. All clients have different concerns, needs and wants. What might be one clients favourite, may not be yours and that is okay. First time clients historically book a Better than botox treatment or the Deluxe Dermaplane treatment as these are two treatments that have been around the longest and gain fantastic results.

    The Better than botox is the original treatment Studio bloom opened with. It has everything from your traditional treatments including a facial, neck, shoulder, arm, hand massage and the lymphatic botox mask

    The Deluxe Dermaplane not only offers the incredible Dermaplane Epidermal Leveling treatment to remove dead skin cells and vellus hair (peach fuzz) for an instant glow up but also is the luxe that you need. Enjoy a facial, neck, shoulder, arm, hand massage

  • Your appointments and well-being are essential to us. We understand that sometimes, unexpected delays can occur, making schedule adjustments. We would love for you to reschedule your appointment if you need to make adjustments to your schedule.

    If you need to reschedule, you can do this by going online or follow the prompts in your confirmation email. It will show you the next available slot for you and choose what works best for your schedule.

    Any cancellation or reschedule made less than 48 hours will result in a cancellation fee. The amount of the fee will be equal to 50% of the reserved services.

Online store terms

  • This website is operated by Studio bloom. Throughout the site, the terms “we”, “us” and “our” refer to Studio bloom. Studio bloom offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

    By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms & Conditions”, "Terms"), including those additional terms and conditions and policies referenced herein and/or on any other site or platform run by Studio bloom. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

    Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

  • Studio bloom unfortunately does not accept refunds or exchange for change of mind or if you feel unsatisfied with any of the products you have purchased and received. Please choose your products carefully and contact Studio bloom if you're not sure what is suitable for your skin before completing your online order.

    Refunds will only be honoured on faulty products, in which they will need to be returned to the store for testing within 7 days of receiving your order before a refund is issued. No faulty products will be considered for return beyond 7 days of receiving your order. You may return the faulty products in person to the store located in Rutherford or ship them back to us to receive a refund of the product returned and shipping fees, with proof of receipt emailed

  • All online orders include a standard shipping cost of $15 for Australia only. Free shipping for orders over $250. Free in store pick up is available to select during the checkout process. Studio bloom must be contacted to organise a date and time for pick up.

    The use of this website and these conditions shall be governed by and construed in accordance with the laws of Australia. Any legal action arising out of its use shall be brought and enforced under the laws of Australia. By using this site, you agree to submit to the jurisdiction of the courts of Australia and any legal action pursued by you shall be within the exclusive jurisdiction of the courts of Australia

  • Studio bloom is not responsible for any delays or issues that may occur during the shipping process from Australia Post. Shipping is only accepted within Australia. Items will be shipped within 3-5 business days.

More

  • Zippay and Afterpay are both available in salon and online.

    You requested it and here it is! Now you’ll never need to choose between your skincare dreams or that second bottle of wine.

    T&c ~ the afterpay/zippay total must be over or equal to the value of $100

  • Studio bloom has the right to refuse any treatment during the consultation if she feels there might be contradictions, hygiene concerns or any personal reason. Studio bloom apologises in advance if you're disappointed however Studio bloom follows The Work Health and Safety Act 2011 & The Public Health Act 2010.

    Being that Studio bloom is a home salon, Imogen has the rights to refuse a service at anytime if it makes her uncomfortable for any reason.

  • At Studio bloom we take privacy very seriously. For the safety of all clients, we maintain records of any health or medical conditions which may indicate that a particular service or treatment should not go ahead (eg allergies, pregnancy, skin conditions) or a particular product that should not be used (eg products containing nuts, fish oils etc).

    Studio bloom will not sell or disclose the clients personal information/details to any third party without the customers consent unless in the purpose of purchase/deposit/delivery or if necessary to comply with laws, investigations or legal proceedings.

  • Studio bloom is located inside the stunning LK hair Artistry in Branxton, NSW

    Shop 5 71 Maitland street, Branxton NSW